6/10 Satisfaisant
Hyo H.
24 janv. 2025
Les points forts : Propreté, arrivée, emplacement
Les points faibles : Communication
Great location - needs some tlc
I’ve been vacationing in Leavenworth annually since my first daughter was born 11 years ago. We’ve actually stayed at this specific unit a number of times in past years. This year, the unit wasn’t everything listed and we were a bit disappointed. We booked Xmas week, which is a peak week and at peak rates for the year. The unit has a washer and dryer and we pack light. The washer was unfortunately not operating. We brought food from the market and found that the oven was not working. To the owners credit, she did message two days in advance to let us know about the oven but I hadn’t gotten around to checking. Christmas, as for most, is a very busy time of the year. The fire alarm was dangling from the ceiling. We actually noticed that the sofa was a pull out. It isn’t advertised but we tried to use it. I would not recommend it, it was not clean. We raised concerns with the owner and she was very frustrated with me. She tried to make it seem that I was a guest in their home and she was doing a public service to me by offering it for rent. At 1,600 for the two night stay, I’m definitely a customer, not a guest. She offered 50 credit for the inconvenience or offered that we leave the next day for a full refund. Unfortunately there is no place you can go. Everything was booked solid with 1 day notice and I really did look. Nonetheless, this wasn’t the stay we were intending. The location is perfect but we won’t be staying at this unit again.
Hyo H.
Séjour de 2 nuits en décembre 2024
