4/10 Médiocre
Holly H.
31 déc. 2024
Les points forts : Arrivée et emplacement
Les points faibles : Propreté et communication
Not all that glitters is gold
PROS:Unique tile workStunning kitchen that is as well-stocked as any vacation rental I have stayed atLarge home with plenty of space for everyone to find their nooksLovely outdoor BBQ and seatingLovely outdoor pool/ hot tub and showerCONS:Older home with array of maintenance issues which arose during our stayReally really dirty outdoor eating and cooking spaces... I actually threw out my back scrubbing things downWe did not have a functional toilet in main bathroom for 11 of the 14 days of our stay, and had to deal with 3 different plumbing companies, endless delays, etc (just like home!! I guess??) Two of us ended up moving out to a hotel it was so bad (therefore separating our family at the holidays)ANDWe were treated really poorly by the owner, who bullied, blamed (dang, we notified them of the problem as soon as we moved in and stopped using that bathroom), talked over us, and just gaslit us every step of the way... while insisting we deal with more plumbers and refusing to let us just MOVE the whole family or reimburse us for the thousands of dollars of hotel expensesIn the end, the last plumber found a mass of either dental floss or fishing line clogging the line. I assure you, this was not us. But we never got an apology.We paid over 28K for the rental and sunk thousands more in hotel fees. Hospitality is a high bar if you plan to charge this much. This home missed the mark. It's lovely if it works. I wish you luck if you hit an issue.
Holly H.
Séjour de 14 nuits en décembre 2024