2/10 Horrible
Anastasia L.
24 févr. 2023
Les points forts : Arrivée et emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce
Gross Neglect
WORST online vacation rental experience.
Nonexistent host communication. 3 messages sent prior to booking, NO replies. Once we booked (despite unanswered ques) Taylor Made (property mgmt co.) was very responsive & assisted throughout our stay & afterward.
Overall awfully neglected property (beyond just outdated décor). Basic maintenance obviously ignored. Problems encountered at every turn – some minor, several major. A would-be leisurely wknd getaway became 3 days of service calls & workarounds. NOT worth considerable money spent.
PROS: Convenient location (best feature); natural light from tall windows in den; ample living space; sizable hot tub (outside, not in screened porch as listed). CONS: numerous examples of UNCLEAN or DAMAGED elements:
-BRs not vacuumed, food/wrappers on floors
-KTCH counters sticky, crumbs behind countertop appliances
-Bedsheets not changed from last use (visible stains & debris)
-Unidentified crusty substance visible on blanket
-Wood splinters on futon surface
-Visible dust on ceiling fan blades
-Garage door malfunction (had to open manually)
-Broken pipe under basement KTCH sink flooded floor
-Leather couches (DIFF than pics) sunken, worn, uncomfortable, torn cushion, exposed stuffing
-Mattresses old/uncomfortable (springs visibly bulging)
-Futon off track, doesn’t convert, seam torn
-KTCH cabinet doors unhinged or loose
-DR seat cushion unsecure (only 1 corner affixed)
-Air hockey table unstable (legs severely bent)
-Door handles/fixture loose
Anastasia L.
Séjour de 3 nuits en février 2023