I sent a VRBO message 6 days before our reservation date, asking what time for check in, also asking to perhaps leave our bags early if possible. No reply.
Property management sent an automated email four days later saying check in was at 2, with a poignant message stating we would be charged if we showed up any later our check in time, and to communicate with the check in person. I emailed the check in person as requested 2 days before check in, confirming the time at 2 and asking if we could leave our bags any earlier, and she never responded.
We arrived at 2, waited 45 minutes, no one was there to check us in. Called the office twice, emailed twice. Sat in the driveway a while, pondering how ironic it was that the property company had said they'd charge US if we were late. Check in lady called us back, then she arrived at 3pm, cheery and chipper. Rather comical.
We don't mind waiting to be let in, and the check in lady was very sweet. My point is there was zero reply to emails, VRBO messages, etc. neither two days before nor 6 days before our reservation date.
Once you are in, it is a wonderful all wooden bungalow, new construction, very quiet, tiny and cute. AC works great. You can see the sea from the kitchen window. The beach has disappeared since last year, seems some erosion has happened. Now there's a concrete boat ramp directly into the water, and a retaining wall.
