2/10 Horrible
Flavia A.
27 févr. 2025
Les points faibles : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Headache and unsafe
The place wasn't cleaned, as I mentioned before: there were leftovers and rotten fruit in the refrigerator as well plastic 6 ring can. In the bathroom was a damp towel, it was still damp!To make things worse, while I was making the bed on the next day there was stains from body fluid in the sheet. I have asked multiple times for extra sheets prior arriving, in which the host confirmed for air mattress. After creating a complain with VRBO, the host offered to dropped off the sheets on next day in which I declined since we already had bought one. The host also offered to clean the apt after our arrival, I declined for few reasons: it was my family, our vacation, and the apt should have been cleaned before we arrived, not during. To my surprise even after declining the sheets, they entered in the place without notifying us. It gave us a very uncomfortable, and unsafe feeling. I looked for other bookings but we were stranded.On top of all of this small details such: there was no kitchen towel, no shampoo (only conditioner), and garbage disposal did not work, washing the dishes was brutal; and no broom to sweep the floor.I was notified the day of arriving that pesticides were being spread in the unit. I asked several times not to, to do afterwards. The host did not reply once regarding this matter. Ignored my request and once again entered the unit. I have requested refund, pics has been sent, and no word yet from management.
Flavia A.
Séjour de 4 nuits en février 2025
