2/10 Horrible
Amy H.
9 déc. 2024
Les points forts : Arrivée
Les points faibles : Communication et exactitude de l’annonce
Lipstick on a crumbling pig
We felt misled by the previous reviews and the Premier Host designation. This home has cosmetic updates but the bones of the home left us in fear for our safety. First, we heard something running around in the ceiling. The floor is wildly uneven. The drawers in the bathroom fall out because they are just sitting in a hole- no track. This was reported in a previous review and claimed to be fixed. The furnishings are well worn and musty as previous reviews claimed. We bought our own pillows because the ones provided were lumpy or flat. My son had a difficult time entering the top bunk as he barely fit between the light on the ceiling and the opening at the top of the ladder. Most importantly, the furnace is RUSTED open and we feared it was leaking. We were having trouble with the thermostat. As the temperature outside dropped, the furnace quit running and the thermostat started blinking. We went to the cellar to investigate and found the pipe to vent to the outside was completely rusted through. There wasn't a CO detector and we are grateful to have escaped in time. We tried to contact the owner to send a repair tech or to move us to another property but were unable to reach her. Vrbo told us to self relocate and apply for a refund after they saw the evidence. The owner indicated that we had caused the damage but eventually refunded a portion of the money. We are still awaiting a response from Vrbo. Beware.
Amy H.
Séjour de 4 nuits en novembre 2024
