2/10 Horrible
Deanne H.
3 avr. 2025
Les points faibles : Propreté, arrivée, emplacement et exactitude de l’annonce
Never Again
Property didn't look to have been cleaned in quite some time. The sign in sheet for their cleaning people was last signed on February of 2023. Yet they charged us a cleaning fee. Wonder what that's for. Beds were old and needed to be replaced. Outlet behind bed was a fire hazard. The pool area was quite filthy. The filtering system didn't seem to work well and needed to be looked at. They had a hot tub that did not work. A piece of the pool was broken and almost cut my son's foot. The security, meaning locking of the home, was very minimal. The garage, that had cockroaches, did not lock. We had to have their maintenance guy come to jerry-rig it so that we felt more comfortable about our safety, being that the area the home was in was not good. The man who rented us the place was pretty good at responding when we asked questions or had a concern. However, the property should be able to hold up to better standards if they want to rent to anyone. The condition of the home and the amount we paid to stay there was just not worth it. If this is what standards Vrbo wants to hold their properties to then we will never again go through Vrbo for any stay of ours in any location ever. I am disappointed. This was our first family vacation, and instead of the wonderful memories I had hoped we'd capture, I instead have nightmares.
Deanne H.
Séjour de 5 nuits en mars 2025
