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6/10 Satisfaisant
Micky T.
29 août 2024
3 night Breck stay
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We booked this stay very last minute but I did a ton of research to find exactly what we were looking for in a location. When I called the office for some info like I have in the past with other rental offices I was connected to a call center in the Philippines. (which surprised me when their site talks about being local) When I asked to be connected to the Breck office the person that answered was not helpful and rude. It threw me off that I didn't even ask what I was looking for. I did appreciate they offered a military discount. Check in was simple and easy. I liked the communication via text throughout our stay. Although you can tell they are working on updating the unit (nice kitchen and most showers seem newly tiled) we were disappointed in the overall shape of the unit. The tv was total unusable in the living. Staff was helpful and pleasant via text but ultimately I was able to fix it enough that we could use our Roku that we brought with us. ALL the patio doors were very hard to unlock and open and most of the patio screens are broken and use electrical wire as the door handle. The couches badly need replaced in the Living room and the master. We had to stay in the master to use the TV the first 2 days and that couch is super uncomfortable. The unit was clean and the staff was nice during our trip. I did appreciate the only thing they asked upon checkout was dishwasher started and trash taken out. Checkout procedure was nicely done. We are easy guests but I was disappointed.
