We had a large group, so we rented both sides (East & West) of this beach house. We had a wonderful vacation… Emerald Isle is hard to beat!
Positives: the owners were very communicative throughout the process, door code made access very easy, beautiful location, beach (very clean; like having a private beach), great deck, convenient hose to wash off the sand, spacious kitchens, a door between the dining areas that connected the two sides (this was huge for us), good WiFi (we could stream video), the cleaning crew did a really great job, extra refrigerators downstairs (which made keeping bags of ice and extra food very convenient)
Negatives: the property wasn’t cleaned and ready at the specified check-in times, the outside shower wasn’t operational and was very dirty (The one side you couldn’t get into because the door was broken. The other side you couldn’t use because the door was broken and the area was filled with sand, so it wouldn’t drain), the carpet throughout the property is pretty dirty (carpet in a beach house is just not practical), the beds are pretty uncomfortable (they seem like very cheap mattresses), missing remote in one of the bedrooms, a lot of junk laying outside (we cleaned it up), trash and gross stuff under one of the beds, it is evident that the downstairs (where the game room is) was fully or partially under water at one point- it is very musty down there (in fact we didn’t go down, accept to wash clothes)
In general, this place was adequate, but not a place that will knock your socks off. Updates and upgrades are definitely needed to make it a 3,4, or 5 star property. We were nervous before our trip when we read a recent (April 2019) comment that was posted, so we contacted the owners. They were very kind and called us (not just emailed) to reassure us. This was very helpful and extremely appreciated!
We arrived early and could see through the windows that the place was wrecked by the previous occupants, but we went to the beach and waited for the cleaning crew (as planned). When it got to be 30-45 minutes before the first check-in time (3:00 ET) we got nervous and called the owners. They were able to reach the cleaning crew, who was delayed due to cleaning other wrecked properties (which was understandable). While waiting for the cleaning crew I was in communication with the owners (via text) and took pictures of the dirty property so they would know how the other occupants left it (trying to be helpful). At one point