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6/10 Satisfaisant
Jacklyn
3 mars 2025
Lack of hospitality & a clean environment
The pictures of this listing are much nicer than the actual unit. I found Ibuprofen on the ground upon inspection of the place after seeing the whole thing didn't look clean, very happy I didn't have a pet or child with me who found it first. The shower curtain is just one of the sheer curtains from windows by the slider & it allows all of the water to escape while in use, I can only imagine the mold that may be growing there. Bath towels are child sized and there are only two bath and two pool so if it was two gals staying, goodluck washing your hair. Everyone above 5'9 will be able to see the dirt and dust on top of all the appliances and you will not be able to see yourself in the mirrors unless you're bent and leaning over. Everything is very dated! All of the side tables have a ghost outline of the things that used to sit on them, and to be frank, it honestly looks like they just painted a light grey over all their problems but missed the vents that are rusted over. The laundry may be there but it'll only fit one outfit at a time, very very small & looks a little rough around the edges with a large strip of adhesive left from some duct tape. I steered clear of all appliances but the fridge. Hair was found in clumps in the bathroom and all around the corners of the room & they told me a gal had come for three hours to clean prior but I didn't give them enough time and if they needed to they could come back while I was there... my stay was for a wedding & I was only there for three total days. I called about my issue but it was never reported back. Looking for things to do around your stay in Fort Worth, goodluck! I got a sticky note with the wrong wifi password for a welcome book and it including absolutely no instructions on how to use anything within the room. The tv was locked out on a parental code & there is no physical lock for the guest staying just a touch pad with no explanation of use. I thought I did it right the first two days as I was in a hurry, turned out I never even locked the door. Thankfully it is up two flights of stairs so no one is just casually walking by. Online instructions said to take out trash when checking out yet did not at all say where this location was so I left it. And a fair warning. Your guest contact will only be helpful while you're physically on the premises for questions however concerns regarding your actual stay should be made to evolve directly or nothing will be handled.
