We are very disappointed at the support that we received by Vrbo, we booked this place at almost two hours away and when we got there the place was abandoned, very dirty the smell so bad, no linen there and the one on the beds look so dirty, the curtains were set on fire and hanging by a thread, the washrooms were so filty we could not stay there and the out side had garbage all over.We ask for a total refund and this company is giving us a hard time saying that it is consider a minor issue, we paid $ 500+ and could not stay there, I don't thinks this a minor issue.